About us

Who we are

StarTex Power is a Houston-based retail electric provider proudly serving residential and business customers across Texas. We’re part of Constellation, a leading competitive retail supplier of power, natural gas and energy products and services for homes and businesses. Constellation’s family of retail businesses serves more than 2.5 million residential, public sector and business customers, including more than two-thirds of the Fortune 100. As our customer, you can rest easy knowing we’re here to stay!

Our promise: The Star Treatment

At StarTex Power, delivering award-winning customer service is our way of doing business and is something you can depend on. We are committed to highly satisfying customer experiences, while offering competitive prices, easy-to-read bills, and friendly, knowledgeable customer care agents who are ready and willing to serve you.

Your voice counts

We’re here to listen, and to put your ideas into action to help improve your energy experience.

Friendly, personalized service

You can hear how much we care, and always expect service with a smile from our dedicated Customer Care Team. You are our priority, and it is our goal to improve your energy experience and anticipate your needs.

Easy energy management

Your time is precious, and you need an easy way to manage your home or business’s energy bill. With StarTex Power, you can expect:

  • To connect with a live person even faster through our simple phone menu. Get the help you need – the first time.
  • Convenient online tools, like myAccount, make reviewing and paying your bill a breeze, right from your keyboard.
  • No hidden fees, and plenty of payment options and methods to suit your needs.
  • Simple, straightforward energy plans and pricing.
  • An easy process when you sign up or renew helps you get the plan that’s right for your energy needs.
  • Exclusive offers, benefits and programs you can only access as our customer.

Thank you for considering StarTex Power. We look forward to serving your electricity needs.