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Choose the payment option that’s right for you

StarTex Power benefits

Need to pay your bill? You deserve easy ways to manage your bill and our convenient payment options can help. Plus, at StarTex Power, you don’t have to pay a convenience fee on top of your monthly statement – whether you call us or pay online.

We accept the following forms of payment:

  • Electronic check (ACH)
  • Visa®
  • MasterCard®
  • American Express®
  • Check by US Mail
  • Payment in person via Western Union (Residential only) or ACE Cash Express (Business only)

Pay Online with myAccount

myAccount puts energy management at your fingertips, including these online payment options:

  • Electronic check (ACH)
  • American Express®, MasterCard, Visa, and ATM debit cards.**

Auto-Pay

Set it and forget it, when you setup Auto-Pay recurring monthly payments to charge your credit or debit card or withdraw funds from your bank account. This FREE service is convenient and helps you spend more time on other things. Plus, no vendor fees apply to use a credit or debit card through this service! See a how-to video to set up Auto-Pay.

One-time payment options

Pay by phone or online. You choose the payment method (check, direct withdrawal from your bank account, credit card, or our online payment system) and we’ll take care of the rest. See a how-to video to make a one-time payment.

Pay by phone (toll free)

Our automated phone payment option is available 24 hours a day, 7 days a week. Call us toll free at 866.917.8271 to get started. We’ll be happy to help.

Pay in person

Use our locator tools to find the nearest payment location to you. Be sure to give the clerk at the payment center your account number and the amount due.

RESIDENTIAL CUSTOMERS: Find the nearest Western Union location

BUSINESS CUSTOMERSFind the nearest ACE Cash Express location

Pay bills by U.S. Mail

Be sure to tear off and include your bill’s payment remittance slip, and write your StarTex Power account number on your check. Send your check to:

StarTex Power
P.O. Box 650827
Dallas, TX 75265-0827

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