StarTex Power You'll switch for our rates.  You'll stay for our service.
Same power. Lower price. en Espanol
Home
Pay Bill
About Us
FAQs
Residential
Commercial
Public Announcement
Manage Your Rate
Jobs
Testimonials
News Stories
Startex Green
Contact Us
Welcome to StarTex Power


StarTex Power takes your privacy seriously. Please read the following to learn more about our privacy policy.

NOTICE: Click here for important information about safe surfing from the Federal Trade Commission.


What This Privacy Policy Covers: 

This policy covers how StarTex Power treats personal information, including information related to your past use of StarTex Power services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.

  • StarTex Power collects personal information when you register with StarTex Power, when you use StarTex Power services, when you visit StarTex Power pages, and when you enter promotions. StarTex Power may combine information about you that we have with information we obtain from approved business partners.
  • When you register we ask for information such as your name, email address, birth date, zip code, your address and Social Security number. Once you register with StarTex Power, you are not anonymous to us.
  • StarTex Power uses information for the following general purposes: fulfill your requests for services, improve our services, contact you, and to conduct research.

Information Sharing and Disclosure: 

  • StarTex Power does not and will not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide services you've requested, when we have your permission, or under the following circumstances:

    • We provide the information to trusted partners who work on behalf of or with StarTex Power under confidentiality agreements. These companies may use your personal information to help StarTex Power communicate with you about offers from StarTex Power. However, these companies do not have any independent right to share this information.
    • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
    • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of StarTex Power's terms of use, or as otherwise required by law.
  • We transfer information about you if StarTex Power is acquired by or merged with another company. In this event, StarTex Power will notify you before information about you is transferred and becomes subject to a different privacy policy.

Privacy Policy | PUCT #10089